Voice

Customer Service – Query, Resolution & Complaints, Sales – Outbound, Cross & Up-sales, Renewals & Service Calling, Collection Calling & Skip Tracing

Non Voice

Email, Chat, Video Customer Service, Complaint Management, Payment Reminder Mailing

Back Office

Forms Processing, KYC Checks, Loans/Credit Processing

HRO & Feet- On-Street

Field collections for early delinquencies, Collections for NPA’s/Stressed Assets involving negotiations & settlements, Credit Verification & Fulfillment

Invoicing

Raising Invoice to Client, Employee Payslips